Customer data management services
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DATAWAVE industry solutions: Telecom
A comprehensive solution from Datawave CDP
Get powerful customer analytics and online marketing in a single platform
Deliver personalized communication flows (data usage, personal account, payments, support interactions, website, loyalty program) based on a single 360 profile. Run analytics with the latest ML technologies, segment your audience and create personalized offers.
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Our solutions
Get powerful customer analytics and online marketing in a single platform
Additional features
Campaign Manager
Recommendation system
Gamification
Onboarding management
ML training and analytics system
Additional features
Case study: TELECOM

The company knows that its landing page receives enough traffic, but the rate of sign-ups and completed target actions remains low. The main objective is to increase the sign-up rate of website visitors.

Client: Largest telecom operator
Main objective:
Increasing the sign-up rate of website visitors.
How Datawave solved it
  • Integrating dynamic content widgets into the website to shape the user journey
  • Developing gamification models to create a new user behavior pattern
  • Analyzing users' omnichannel communications within the mobile app
  • Handing customers who did not complete the target action over to the sales team
Results:
  • Higher sign-up success rate +99%
  • Higher sales of the company's products +5%
  • User churn reduced by 15%
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