Loyalty program
Tools for setting up bonus mechanics, privilege tiers and personalized guest rewards based on each guest's activity and preferences
1 ⠀Setting up a tiered loyalty program
2 ⠀System for awarding bonuses and discounts
3 ⠀Managing promotions and special offers
4 ⠀Creating promo codes
5 ⠀Deposit and gift certificate system
Single customer profile
Unifying guest data from all channels for a precise understanding of behavior and preferences
1 ⠀Collecting all guest orders and visits
2 ⠀Combining data from different sources
3 ⠀Recording communication channels
Segmentation
Automatically dividing guests into groups by behavior, visit frequency, purchases and interests to build precisely targeted communications
1 ⠀Creating granular segments in seconds
2 ⠀Flexible filtering by any data in the single customer profile
3 ⠀Real-time segment updates
Automation
Launching triggered messages and interaction chains at the right moment in the customer lifecycle, with no manual input from marketers
1 ⠀No-code builder for communication trigger chains
2 ⠀Omnichannel messaging via SMS, Email and Push
3 ⠀A/B testing and tagging
Personalization
Creating personalized offers and messages based on guest preferences and behavior
1 ⠀Creating personalized messages
2 ⠀Adapting website content (headlines, images, dishes)
3 ⠀No-code banner and page builder
Analytics
Tracking marketing campaign performance and customer behavior with built-in reporting tools
1 ⠀Monitoring the performance of each system module
2 ⠀One-click reporting
3 ⠀Custom dashboards with any data
